We continue to build up a head of steam with the numbers of customer cases studies. Increasingly we’re finding that it’s not just a simple, but always encouraging, tale of ROI behind each story and this is a case in point. Sheffield based Cogne UK is a global leader in the supply of stainless steel and tool steel. At least 500 transactions are processed each day. As a structural raw material the steel is subject to rigorous quality control and regular audit. This extends to Cogne’s processes and its ISO9001 certification. Access to test certifi¬cates is critical – they must be produced on request and failure to produce them could have dire reputational consequences. The detrimental impact of this necessary process could be felt throughout the business and the requirement to work smarter, more cost effectively and yet remain compliant drove the move to digitise its documentation. It’s been a positive move: “In a heavily audited environment Invu diminishes our potentially damaging exposure to risk and also gives us solid effi¬ciency savings”, says IT network administrator Andrew Scrimshaw. Find out more at http://www.invu.net/PDF/Cogne%20Case%20Study.pdf
With so many organisations facing tough times, gaining quick ROI is a critical factor in any new IT decisions. But this is a business case factor, not necessarily the initiation point for a new project – in this case the operational impact of compliance was the driver. As so many other business types and professions come under increasing compliance and regulatory pressure, this can itself be the catalyst for document and content management adoption.
