Document management is relevant for all manner of organisations, including the Football Association of Wales. They implemented Invu Document Management in November 2009 to improve efficiencies and gain control of rising levels of documents. In particular,the competitions department creates high volumes of paperwork, dealing with all domestic football administration as well as annual audits for all registered clubs.
With the system bedded in, Andrew Howard, head of competitions, reflects: “We used to physically store documents for 18 clubs over the last seven years, which was an awful lot of paperwork. We no longer need the storage as all the documents are securely stored in Invu and are instantly accessible. This space can be used for other departments more effectively.”
The new software has enabled the governing body to scan all incoming documents into Invu such as club licensing documents, club information, correspondence and team sheets. The FA of Wales is required to keep control of and maintain a full audit trail of documents entering the organisation. The body is assessed annually by SGS, the global leader in inspection, verification, testing and certification services. Once documents are safely within Invu’s secure vault they can be routed between users, processed, classified and audited. In addition to streamlining day to day operations this also accelerates the annual inspection process.
“The search and retrieve capabilities of Invu are fantastic,” said Andrew. “It eradicates the issue of misfiling and it makes our jobs much easier. Simple search training provides instant access to the files within seconds and enabled us to regain the hour a week we used to waste searching for documents.” Andrew concluded: “Invu is really easy to use – it provided a return on investment in five months, and will potentially provide more benefits in the future. Our intention is to expand the use of Invu throughout the organisation, allowing us to shred all our documents and utilise the storage space much more effectively. This would be a great step forwards with our green credentials too.”
Colin Gallick, CEO of Invu, commented: “Invu augments the way in which our customers work. We have a number of customers in the sports sector, including Premiership and Championship clubs who see ongoing operational improvements and increased efficiencies.”
The full case study can be downloaded from the Invu website at http://www.invu.net/case-studies.aspx
